Closed when we stopped. Inventory getting better hope to go back again and get questions answered without pressure

Everyone was super nice and everything, steep prices but hey at least it was done right.

Everything in the repair shop was excellent. Staff was polite, knowledgeable, and professional. However, My remote starter doesn’t work anymore. The service folks said that it has to be fixed by sales people (app). However, three sales people looked and examined it and stated the service people need to take care of it. My subjective impression of the one sales person is that he didn’t want to take the extra time. The other two had walked away. I didn’t appreciate being a yo-yo. It’s still not fixed.

Fine service

I actually visited this dealership for a Ford product. My salesperson was Matthew and he was extremely knowledgeable and answered all my questions about two models in the Ford lineup That are outside of my knowledge. He was able to fill me in on availability pricing design aspects etc. I would recommend this dealership to anyone that is looking for a Ford product.

I never give 5’s cuz no one is perfect but they did a really good job

I was satisfied with the service thank you for finding a recall on my vehicle and getting in taken care of. As a veteran I appreciated the discount. When I pulled into service department there wasn't anybody there quickly to greet me and being the first time ever there I was a little confused where to go.

Spent over a grand on a repair and asked if they could put a screw in the front fender where one fell out and it wasn’t done. Disappointed that had to do it myself. Not a big thing but still…. Update. Inaccurate reply. There is one hole above where the flap goes that is missing a screw. Easy enuff to see where from the other front fender. I mean they are the dealer one would think they would know these things. New. Nice job with transmission flush but beware the “signage” they don’t point out. If you pay with a credit card they now bing you with another fee. Would not have gone back except that apparently no other repair place can do a Volvo transmission service.

The guy that helped me was super nice and answered any questions I had. Although my appointment was at 10 am I waited there for an hour and a half for an oil change. I know an oil change takes about 20 minutes. They asked me if I was going to be waiting or leaving, and I said waiting. They told me it wouldn’t take that long if I waited. I understand if they are busy but my appointment should have been 11 instead of 10 am. That was the only downfall to my experience. When I asked if it usually takes that long for an oil change they said they got busy. If that were the case the scheduling should be handled in a better way to make sure you’re not sitting there that long.

Went to a new shop for routine maintenance ... not too bad, but didn't give us an oil change sticker, reset our oil life minder or fill washer fluid. Also, state inspection could have been done, but not suggested.

👍 great

5 star....matt fixed my xc90 volvo Took him know time to Diagnose the problem....and know time ti fix it Thanks

After 3+ years now of owning my vehicle I will say they are the best decision I’ve made in my young adult years. They did not try to get over or anything just simply helped and guided me to purchasing my first vehicle. We all know Erie is slim to none on good car places. All first time car buyers go them they will definitely take great care of you.

After waiting 14 weeks for a new door, it's in. The inside of my car was like new again. My seats, floor mats and the whole interior was spectacular. Thank you!!!!

All good 👍👍 they deserve that

Always bring my Ford vehicles as well as other make vehicles in for any and all service work. I have always been treated fairly and promptly. Always have and always will continue to recommend their sales & service department!!

Always confident everything will be checked and taken care of. Bruce Hrinko

Always get great service. Friendly service staff. Comfy waiting area

Anytime we buy a vehicle from Champion Ford we are always treated great and an extra special thanks to Mario and Caleb for always making it easy. Thanks again guys

Awesome service, they came to the house picked up a car and brought it back once it was fixed

Best price first time. Honored all programs and discounts. Mario our salescguy and Mike "the internet guy" were great. Highly recommend. Pleasant overall experience.

Best service department I have been to. Very knowledgeable. I went one time on a recommendation from family, now this will be my first and only place to call. Thank you for great service and fixing my problem. I highly recommend this place!!

Best service department in Erie county

Bought a ford edge from them, their salesman Trevor was very helpful. They went above and beyond to get us a great deal. Highly recommend them.

Brett found us a great deal on what we were looking for in record time and Tim made the financing easy and painless! Thank you!

Brett made buying our expedition awesome. Thanks.

Brett Perry was an amazing guy to work with! I needed a dealer trade to happen for my color and he got it done in less than 2 days! He was kind, helpful, and thoughtful, and made sure I got a new vehicle that I loved. And I truly LOVE my new little Bronco Sport! ❤️❤️ Thank you, Brett and the Champion Ford team! ❤️❤️

Brian and the crew at Champion Ford are TOP NOTCH! They have been servicing all my vehicles for years and i always had a positive experience. I hit a curb, blew my tire and damaged the control arm. They provided me with a car to use to make my doctor appointment and went sbout and beyond the call of duty. GOD BLESS Brian and the crew at Champion Ford. They are GREAT!

Brian was great. Nice easy purchase of a 2019 Flex. Love the car.

Came in for service and when I had scheduled I let the person on the phone know I was going to wait. They said it would be done in the time I had. When I got there, the service writer told me they wouldn’t be done in time for me get to work. So they shuttled me home. Shout out to the service writer for being honest and for talking shop with me.

Car dealerships can seem like really difficult places. Not this one. Easy going people, service department that actually offers service. a throwback to when people mattered and service was expected.

Champion Ford Edinboro is the best! Their service department does quality work for a fair price. I trust them completely with my vehicle.

Champion has always been very good to me. Particularly Brett Perry in sales. I leased an Escape from him 6 years ago and bought a Maverick a year ago. Also, Butch in Service makes sure I get taken care of and gets me a loaner if I need one.

Champion Volvo service went above and beyond to accommodate our needs. The parts department ordered exactly what we wanted, Tim in service made sure we were crystal clear on what the entire process required. The service technician took the time to fully explain how our new trailer hitch would be attached and how to operate it. We cannot be more satisfied with the entire process. We purchased our car at Champion Volvo and bring it (168 miles drive) there for service. We highly recommend this dealership.

Clean friendly staff

Cody is reliable and trustworthy person to have working on my car! I appreciate him please promote that man he deserves the world

Cody was amazing in taking care of all my car needs! He was very attentive, as well as making sure i understood everything that was done/needed for my car for inspection! Would definitely recommend going to champion ford/volvo for work and to be taken care of by Cody!

Completed exactly what I needed to have done. Early too......... Well done Champion Ford Service team!!!!!

Convenient and great customer service.

Corry was very friendly and professional and completed the service ahead of scheduled time

Everyone was very friendly, things went smoothly and. We are very happy with out truck!

Everything went really smoothly with my purchase. It wasn't the painful, back and forth haggling that I have experienced elsewhere. I dealt with Trevor Johnson and he was really patient with me, answering all my questions. He took a lot of time getting me set up with all the new "techie" stuff in my new Bronco. He knew the answers regarding the specs of my vehicle. I felt he really respected my time and got a lot of stuff done while waiting for the financial part to be wrapped up. Making my purchase was as pleasant an experience as it could be. The next time I need a new vehicle, Champion Ford will be my 1st stop, and I will be looking for Trevor to take great care of me again!

Excellent customer service thanks for the great services

Excellent experience

Excellent inspection service for our 25 foot motor home.

Excellent Serum

Excellent service center, from A-Z, they covered everything. Communication was superior on every level, sales department answered all my questions. Follow-up was a little lacking in sales department; he failed to give me his card. But did give me his name so if I decide to trade I can call and ask for him. The rental department provided a clean vehicle in good condition to drive around for as long as I needed until my vehicle servicing was completed. Pretty much they are a very class act. I just wish I didn't live 2 hours away. Happy Volvo Owner!

Excellent service for years!

Excellent service from the garage and the office!

Excellent, dependable and professional service!

Fair pricing and friendly service. Thanks!

Finally a great sales experience there! Excellent job Mario!

Financed my first car from Champion in Erie, PA. Brett (salesman) was incredibly kind and professional. Tim (finance dept.) Was honest and coherent in how he conveyed the particulars of my car & loan. Brett (owner) immediately called me back so I could give him input. Will recommend to family & friends.

Friendly, polite people in the service department with a clean, comfortable waiting area!

From the top down, Mark Winkler Sr.was unbelievably helpful. Gabe was extremely polite and helpful when ever I called or texted and Caleb in finance was so knowledgeable and made the process smooth as can be. Thank you for everything!

Gabe and Tim were very polite and precise on what I wanted.

Great customer service

Great customer service! Very good about keeping me updated on my vehicle.

Great customer service. Brett answered all my questions.

great experience

Great experience and great staff, thanks Mike Pancurak for getting me the vehicle I was look for

Great help with them having a shuttle service and getting a ride from there and then back to there to pick up my vehicle!

Great job servicing my F150 when it needs the oil changed!

Great service

Great service friendly, on time

Great service told me what I thought was wrong with truck. Got problem corrected. Would like to see a better check list when receiving a new truck. With certain things checked and verified.

Great staff and service!

Great staff, Cody was terrific and took care of my recall along with the oil change.

Had an Outstanding experience working with Clyde and Rich. Highly recommended for your next new Ford Truck.

Had my 2011 ,189,000 mile Volvo serviced! Been driving since I was 16 and now in my 70's. Champion Ford/Volvo is one of the classic Car Dealers, extremely efficient service ,huge lounge area and really great people, people you can relate to, my mechanic explained everything to me ,it was a great experience. Alex the service manager makes everyone feel important ! If your driving a Ford or a Volvo, take to Champion, you'll save money and get the service done correctly !

Had the works done. I was given good advice about how to keep my car maintained

I am so happy, and extremely satisfied with the work you did on my Volvo. I could not be happier. I am greatly appreciated for the professionalism that your highly trained mechanics performed on my Volvo. Also thank you to all your service advisors for being very knowledgeable in there field of work they do, and for showing so much courtesy, and for the deep respect showed to all the customers to. Thank You & Have A Wonderful & Blessed Day

I called the Service Dept right before I was scheduled to meet with the Sales Dept to see if they could squeeze me in to rotate my tires. Not only did Service take care of my tires, but I was also able to secure a used car for my daughter. Multi-tasking at its best! Shout out to Butch and Scott!

I had a great experience buying my Volvo at Champion Ford. My salesman, Brett, was very knowledgeable, helpful and patient with my questions.

I have never had a better experience buying a car. Everyone was so kind and helpful. I was not a local customer so the majority of the process was through email which was done in a very timely manner. When we were able to pick up the Bronco they made the reveal very fun for our kids…and myself. We felt like old friends or family. Highly recommend and will definitely consider driving the 4 hours to buy a vehicle from here again! Thank you Michael, Mark, Scott, and Caleb!

I have never had a better experience when purchasing a vehicle!

I have purchased about 5 cars from champion Ford since 2012. I always take my cars to my personal mechanic of 30 years. Recently he was looking at my Escape and thought several items were still under warranty. I took the car to Champion Ford and Butch in customer service was great to deal with. Down to earth explanation through the entire process. I like dealing with Champion Ford the buying process is easy, but this is the first time I required customer service and Butch made the experience less stressful. I don't think we give enough recognition to customer service when we need it the most Kind Regards Joe M

I purchased a 2020 volvo t60. I had the best experience with the sale person Brett. He was accommodating and helpful explaining the options on the vehicle. Also so patient with me and the many questions that I had. He supported me with test driving two vehicles. So pleased with the help and knowledge of the car I selected. Thanks Brett, I am so happy with my car.🙂

I recently purchased a new Mustang at Champion Ford and had a great experience. Brett Perry was my sales consultant and he was terrific to work with. He was knowledgeable about the car and our conversation about the deal and my trade in was straight forward. I highly recommend Brett to anyone looking for a vehicle. Tim Britton in finance was also very easy to deal with; he gives you options to choose from without pressure. It's the second time that I've worked with Tim on a car purchase and it was a great experience both times.

I want to thank Mike Pancurak and the staff of Champion Ford for helping me with my new vehicle purchase they were very welcoming and professional from start to finish. I love my new Truck….

I was kept informed while I waited. Employees were polite and responsive. I found the price abit high. They provide variety of refreshments and comfortable waiting area

I was not happy that a denote went but the Dealership was great to work with in regards to the repair.

I was pleased with how helpful Trevor was and how easy he made the process of buying a car. Thank you so much!!

I was very impressed with the technician that took care of me from the start till my car was finished his name was BUTCH

I went to monro first and won't do that again. I didnt trust what they said so i took it to Ford in edinboro and i was right. I saved $600 taking it to Ford. Moro was just trying to get extra money from me. I will be going to Ford from now on.

If you want to be guaranteed that everything will be done perfectly and correctly, then take it here. It may be a little pricier, but it's also worth it. You get what you pay for and i love knowing i just got quality upgrades. P.s. top notch professionalism.

In at appointed time & serviced in a prompt manner after which I was notified car was finished. I've heard a lot about dealerships showing customers a complimentary video of each service they do on your vehicle...food for thought

Incredibly efficient, friendly, quick, and amazing service. I was in today to purchase out my lease. I've heard the process can be annoying, but Tim Britton in finance made the whole thing so simple and fast. I was in-and-out in less than 20 minutes. Everything was explained perfectly, super seamless, and he even made sure to come out with me to find my car that was being serviced and had been completed. I can't say enough good things about my experience here today. Amazing!

It appears they have done a fine job of finding and sealing our windshield leak. Very happy with their shuttle service also. Will continue to use the dealership as needed!

I've been a Volvo owner for years, and the service I receive at Champion Ford Volvo exceeds anything I've experienced anywhere else. Tim Peyton, the Volvo service manager, clearly puts the needs of the customer first. He does whatever is necessary to accommodate customers. Many times I've needed something last minute before a trip, and Tim has rearranged things to make sure I get the service I needed ASAP. Tim is also aware of my issues with driving in snow, and he makes sure there is always an all wheel drive vehicle available to me (free of charge) if I need a loaner. More than once Tim has gone to bat on my behalf with the Volvo reps to solve any issues that have cropped up. He is always concerned with obtaining the best service for the lowest price possible. Bram Hower, the dedicated Volvo mechanic is the best mechanic I've ever worked with. He always stops by Tim's office to hear my problems directly from me; he is always willing to take a test drive with me if I think there's a problem; he's bright and extremely communicative and clearly is an expert in all things Volvo. I really cannot say enough about this dealership and more specifically the Tim/Bram team. I have complete faith in them and will continue to be a loyal Champion Ford Volvo customer as long as they are here.

I've been coming to Champion Ford for over 18 years with my Mustangs. I deal with Butch most times. Always very satisfied with the Service and Friendliness!!!

Just bought a Bronco and had a great experience. Brett was my sales consultant and he was so helpful. He showed me all kinds of options and was very knowledgeable explaining the different cars and their features. He made the purchasing process super easy to and explained everything. Tim in the finance department did a great job too. Would definitely recommend to anyone!

Mario and the finance team were very helpful and great to work with. Highly recommend them.

Mario and the rest of the staff made buying our new car an enjoyable experience! This is our second car purchased at Champion from Mario and we will definitely be returning to purchase a new truck from him as well!

Mario is an excellent representative for this dealership. He was quick to call me when another truck came in that matched the one I had on hold. In addition he was very candid and forthright, which is great to see in an industry that is not often know to have that. I would definitely reach out to Mario again when I purchase my next vehicle. Champion Ford/Volvo has been a great dealership to work with from purchase through maintaining our vehicles!

Mario is the easiest person to work with when buying a car. He is honest and cares about quality all while trying to get you the best price. I will never go to anyone else!

Mike Pansurak was awesome, very attentive and listened to what I had to say.

My check engine light came on and I had no answer as to why. I typically go to the Champion Volvo dealer, but they didn't have any openings till mid-May. Edinboro was able to get me in the following week! Brian at the intake desk was super helpful and answered all my questions. Thanks again! Will definitely be using Edinboro moving forward!

My only issue was the Warranty Company did not cooperate and it seemed like Champion did not champion my cause.

My overall experience was great! Everyone was very helpful and a pleasure to deal with… Special thanks to Trevor Johnson who made my experience so great!… Thanks so much Trevor!

Oil Change was completed in a timely manner.

Our experience from start to finish with Champion Ford was exceptional. I had been eyeing up a Ford Bronco Outer Banks Area 51 color for just about a year but couldn’t find one locally. I kept holding out! This past Friday night I saw the Champion Ford commercial around 10pm & decided to jump on the website to check out the inventory. There it was! My baby blue Bronco that I wanted. On Saturday morning I sent a message via chat on the website that I wanted to meet with Mark or Markie at the advice of my friend Ali. The person on the chat messaged me immediately & said someone would reach out to me. Shortly later I received a text from Mike aka “Eddie” and then a call. Eddie clarified what I was looking for and shared that Mark or Markie were not available but he’d connect me with someone else if I didn’t mind. At 2pm on Saturday we met Eddie and he introduced us to Mario Nicolia. Super friendly guy from the start. Not pushy at all! My husband, Mario and I took a test drive and chatted briefly about the features, etc. No need to “sell” me as I knew this was what I wanted. The dealership was closing at 3pm so we agreed to come back on Monday to sign papers and pickup the Bronco. As we were waiting for Mario, Mark introduced himself and we chatted about how my friend, Ali, couldn’t say enough about Champion. The F & I guy, Tim, was very professional as well and NOT pushy about selling us an extended warranty. We did decide to buy the Resistall 3 way pkg to protect the paint and undercarriage! A must in Erie, PA! Mario spent time with us programming the Ford app and in showing us the features one last time. Even took my pic with my new Bronco! Mario was very gracious and truly a professional. We will for sure refer our friends and family to Champion & to Mario! So happy with our Champion Ford experience!

Picked a vehicle up for transport. Everyone was nice and helpful.

Quick service. Friendly staff. Answered all my questions. Automobile problem appears to be corrected.

Really Have to Commend this business operation! My older car has been in other states, many other service shops. This one is Good. I trust them very much! Fixed a hard to fix, car of mine! No one else ever could, but very Honest about my car problems and cost. They towed me not only home and back, but to dmv! To fix my new state details. Could not ask for more. Car's life extensions, when possible, repaired, and when not, they will tell you. All personnel awesome in Service dept, Cody, reception, others, and management wonderful! They Got This! Good place!

Recently I visited Champion Ford in Erie for a routine service appointment on my new Bronco. They were quick to get me in , listened to my concerns and had me on my way in no time. It was refreshing to have a company do such a fantastic job. I will highly recommend them to anyone who needs quality service work done and done on time and completely affordable prices.

Rick in the service department was exceptional and exceeded my expectations. I highly recommend Champion Ford and especially the service department.

Routine inspection appointment resulted in failed brakes all around. All work was completed at the same visit saving me an extra trip and inconvenience. Good job Champion Service.

Sales and service always treat you right and do their best to take care of your needs and wants!

Salesperson Brett Perry, has been my “go to” guy for three Ford Explorers. He’s friendly and not overbearing. He has in-depth knowledge of his product lines and works around any obstacles that might come up.

Scott is an outstanding sales rep. He made me feel comfortable throughout the transaction to choose what was right for me. I thought the offer was completely fair. I was in and out quickly due to Scott's effort, going above and beyond to solve any obstacles that arose (I had an out of state transaction that was not straightforward). Strongly recommend if you want to be treated well as a Customer.

See Clyde Downes. Straight shooter. Easy to deal with. No BS.

Service Manager is great. Very professional and knowledgeable.

Service was fast and completed well customer service was excellent how ever I will be heading back tomorrow to pick up my wheel lug lock that was not replaced to my glove box hopefully they still have it

Service was fast and good quality. They keep you well informed and don't make you feel pressured to necessarily get the work done right then and there.

So far so good

Solid team, honest and fair dealing. Thanks!

Such good care for a great customer service experience! Very friendly and great service! I highly recommend them.

Super friendly, professional and saved me money.

Super service on fixing a recall

Thank you to everyone in the parts department always taking care of my Volvo parts needs and standing behind the brand. You're the real MVPs 🏆

The absolute best truck buying experience ever. Stop in and ask for Michael Pancurak. Fair, professional, & will work with you. Thanks again Mike!

The best! Thank you to Tim Britton and the crew for amazing service!!

The customer service I received was outstanding. Rusty replied to my inquiry and went above and beyond answering all of my questions in a very timely manner. Jerry and Dave were fantastic to work with as well. I could not have asked for a better experience than the one I had.

The Erie Pa. Champion Ford put us in low Mileage 2017 Ford Edge Titanium. I want to say Ty to the owner Mark and to the staff for being a class act group of individuals. There was no pressure, it was a smooth transaction on our part and the car was ready to go when we were done. The finance manager was very knowledgeable and walked us through the entire paperwork trail. And Cliff worked diligently to make sure the car was right and ready for the Misses. You can bet my next purchase will be with Champion Ford in ERIE, PA. Thank you again for working hard for us.

The sales rep,Brett Perry, was very helpful. It was a good experience buying our new truck.

The service advisers and support staff are professional, friendly and knowledgeable. Mechanics, we have very few times over the years ever had an issue with our vehicle having to be brought back for an incorrect repair or diagnosis. I have been coming here for service for years with our lease vehicles and continue to have our vehicles serviced here after they have been purchased. Every business seems to be low on staff and patience these days. Its good to see the customer service hasn't waned at Champion Ford. Thank you and i'll be continuing to trust our vehicles with your service department.

They always do a phenomenal job. I’ve bought 3 Volvo’s there are their servicing is top notch. Kudos to Tim who goes above and beyond in service!

They did everything and all that was possible to get us in a vehicle? Thank you Gabe

They have the best concession stand for free pop water soft drinks even the expensive like hazelnut

They were good

Tim (Client advisor) continues to be extremely professional and responsive to our needs. He goes out of his way to communicate and keep us up to speed regarding needed repairs with accurate timelines. The quality of the work is always commendable. The overall team at Volvo Erie from counter help, client advisor (Tim) and techs are first rate. -Kevin

Treated well by all especially Brett and market.treated like family

Very good service thank you

Very helpful staff

Very pleased with the service!

Very pleased with this dealership. Fair, knowledgeable staff.

Very professional and great to deal with.

Very professional and helpful.

Very satisfied with my experience at Champion Ford. We worked with Brett Perry, who is an honest, knowledgeable guy that goes above and beyond to make sure you get exactly what you are looking for! Overall - 10/10 for Brett and the Champion Ford team.

Volvo of Erie is great! The sales team is fair and friendly.. They don't pressure you like many other dealerships. Shawn Lyons and Scott Doolittle are super to deal with! Tim Peyton in the service department is also very helpful.

Volvo service

Was excellent 👌

Was very pleased with the service. Wendy was Awesome! At a time where there is so little new cars available and very easy to take advantage of customers, this place gave me a very fair deal that I couldn’t get at other places.

We bought our car at Champion Ford Edinboro back in 2013 from Wade. We had a great experience and continue to use their services for inspections and repairs. We will definitely buy there again!

We were able to purchase our new car with the help of Trevor. He was awesome at answering all our questions and helping us figure out the best choice for us. We’ll definitely be recommending him to any friends or family who are looking to get a car!

We were extremely pleased with our purchasing experience. Our salesman, Shawn Lyons, was awesome to deal with. He understood what we were trying to accomplish and we always felt he had our best interest in mind. He was knowledgeable and beyond helpful. He was by no means pushy and let us navigate the looking/trying/buying process at our own speed. To top it off, he was easy to converse with, not only about the vehicles we were interested in, but it extended to our families. We're glad we found him and Champion Ford, and would definitely recommend him to our friends and family!

Went in to look at an f150, and my salesman, Mike P., did an outstanding job at getting everything clear, and transparent. They were able to find the same financing as my credit union which made that process just as easy. Good experience all around and was able to get a truck I know will last a long time. I'll say this about Mike, he's a good guy, that happens to sell cars. If you need something ask for Mike P.